Who this guide is for:
System Administrators. Requires 'Absence Setup' and 'User Templates' permissions.
Overview:
This guide explains how to set template-level rules for absence lengths and notice periods, helping you standardise booking restrictions across user templates.
How Template-Level Rules Work:
- Length Limits: Control how short or long single absence bookings can be.
- Notice Periods: Determine how far in advance (or retrospectively) absences can be booked.
- Applies to all users assigned to the template (unless overridden at user level).
- Takes priority over Global settings.
How to Set Up Template-Level Rules:
Setting Absence Length Limits
- Navigate to Admin Tools > Admin Panel > Templates.
- Locate the template and click Edit.
- Select the Absence Types tab.
- Find the absence type (use search if needed) and click Edit.
- In Min/Max Settings:
- Set Minimum Length (e.g., 0.5 for half-day minimum).
- Set Maximum Length (e.g., 14 for two-week maximum).
- Click Save Template (top right).
Setting Notice Period Requirements
- Follow steps 1–4 above.
- In Min/Max Settings:
- Set Minimum Notice Period (e.g., -7 to allow bookings from 1 week ago).
- Set Maximum Notice Period (e.g., 365 to allow bookings up to 1 year ahead).
- Click Save Template (top right).
GIF scenario:
Medical Appointment absence type has been configured on a global level for users to only book an absence that can't be shorter than 1 hour and cannot be booked more than 3 days in advance. However, users in the Authoriser Template should be able to override with Medical Appointments of any duration, but no more than 7 days in advance:
To view the above GIF better, right-click and click on 'Open image in new tab'!
Additional Information:
- Key terms:
- Length Limits: Control duration of single bookings.
- Notice Periods: Control booking timeframe (negative values allow backdating).
- Permissions required:
- Absence Setup
- User Templates
- Best practices:
- Set Global defaults first before creating Template exceptions.
- Use negative notice periods sparingly for backdated bookings.
- Document Template changes for auditing purposes.
- Important:
- User-level settings override Template settings.
- Changes affect all assigned users immediately.
- Tip: Use the search function within the platform to quickly find templates or absence types.