Support Portal

Submit a ticket My Tickets
Welcome
Login  Sign up

Absence Types - Enabling and configuring file attachments for an absence type on a template

This guide is intended for System Administrators
Overview:
Control whether employees can add attachments to specific absence types for particular user templates, and which attachments if so. 
How Attachment Settings Work:

  • Manages file uploads for absence requests (e.g., medical certificates)
  • Applies to all users assigned to the template
  • Allows different rules per absence type (e.g., require documents for sick leave but not holidays)
  • Attachment permissions can be applied to manage user uploads, viewing and deletion.

How to Set Up:

  1. Navigate to Admin Tools > Admin Panel
  2. Select Templates
  3. Find the template and click Edit
  4. Go to the Absence Types tab
  5. Click Edit for the relevant absence type
  6. In Attachment Settings, configure:
    • Allow file attachments (enables/disables ability to upload)
    • Enforce file attachments (makes uploads mandatory)
    • Allow multiple file attachments
    • Include attachment links in emails
    • Allowed attachment types (e.g., PDF, JPG)
  7. Underneath, set user permissions:
    • Can upload/view/delete attachments
  8. Click Save Template (top right)

Additional Information:

  • Key Terms:
    • Enforce attachments: Requires files before submission is allowed
    • Allowed types: Controls which file formats can be uploaded, providing a list of applicable options
  • Permissions Required: 'Absence Setup' & 'User Templates' 
  • Best Practices:
    • Require attachments for medical/sick absences
    • Limit file types to standard formats (PDF, JPG, PNG)
    • Set different rules per department (template) if needed
  • Important:
    • User-level settings override template settings
    • Changes affect all assigned users to the template
  • Tip: Use the search function to quickly find templates and absence types

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.